Feasibility of remote Memory Clinics using the plan, do, study, act (PDSA) cycle

Abstract Introduction A timely diagnosis of dementia is crucial for initiating and maintaining support people living with dementia. The coronavirus disease (COVID) pandemic temporarily halted Memory Clinics, where this organised, rate has fallen. Despite increasing use alternatives to face-to-face (F2F) consultations in other departments, it unclear whether feasible within the traditional Clinic model. Aims main aim service improvement project performed during was explore feasibility telephone (TC) videoconference (VC) consultations. Methods Consecutive patients on waiting list were telephoned offered an initial appointment by VC or TC. Data extracted included: age, internet-enabled device ownership, reason choice assessment. We noted Montreal Cognitive Assessment-Blind Addenbrooke’s Examination-III (VC via Attend Anywhere) scores, consultation. Results Out 100 patients, 12 had a home assessment, moved away, been hospitalised, died. 45, 21 6 preferred F2F, TC assessments respectively. 16 not contactable F2F appointment. preferring non-ownership, inability (80%). preference reasons unwillingness come hospital (59%), convenience (41%). Attendance 100% TC, but 77% F2F. Feasibility (successful consultations) seen 90% 67% patients. Conclusion For able willing remote Consultations can be both beneficial. This implications future planning services.